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Assignment for Portfolio Company of a Private Equity Firm

Situation

A private equity client owning one of the largest national off-price retailers had key questions that it needed answered in order to better determine the optimal exit strategy for the investment. Key questions included:
  • What is the retailer’s customer segmentation? Who shops at the store today and why?
  • What would the impact of a change in the retailer’s return policy be on revenue given the retailer’s value orientation?
  • What is the optimal inventory strategy for one of the retailer’s most key categories?
Parthenon Action

Over the course of a three-month engagement, Parthenon worked closely with both the management team of the retailer as part of a task force to better understand the issues indicated above.

Specifically, Parthenon conducted a comprehensive primary research effort which included a conjoint analysis surveys to customers and non-customers (n=7,500) as well as focus groups across the country. In addition, Parthenon performed an extensive inventory analysis to better understand the drivers of purchase in a key category.

Outcome

As a result of Parthenon’s analysis, the retailer has revised both its merchandising and inventory analysis and also decided to institute a major change in its return policy.


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Open Quote Parthenon's hallmark is their ability to be driven by data, to look objectively at a situation and derive strategy out of facts. As a dispassionate party, they can draw a conclusion about strategy from the data that those of us who are too close to it simply cannot see. Close Quote

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