A large network of outpatient imaging centers sought to improve its operational efficiency and overall profitability. Parthenon worked with the company’s management team to address the following questions:
What is the optimal center footprint to drive profitable growth in an otherwise flat market?
What improvements to the cost structure would help restore center profitability?
What marketing initiatives were most effective at driving scan volume?
Analyzed local market share and competitive dynamics to determine optimal center locations
Benchmarked staffing levels and scan throughput to assess operational efficiency
Surveyed site managers to determine the most effective marketing initiatives
Worked with management team to develop and implement 180-day action plan to drive profit improvement
Client divested several facilities in sub-scale or unattractive markets
Client standardized staffing ratios across facilities and drove productivity metrics to exceed industry benchmarks
On-track to deliver a 50% improvement in operating profit