A large network of outpatient imaging centers sought to improve its operational efficiency and overall profitability. Parthenon worked with the company’s management team to address the following questions:

• What is the optimal center footprint to drive profitable growth in an otherwise flat market?
• What improvements to the cost structure would help restore center profitability?
• What marketing initiatives were most effective at driving scan volume?

• Analyzed local market share and competitive dynamics to determine optimal center locations
• Benchmarked staffing levels and scan throughput to assess operational efficiency
• Surveyed site managers to determine the most effective marketing initiatives
• Worked with management team to develop and implement 180-day action plan to drive profit improvement

• Client divested several facilities in sub-scale or unattractive markets
• Client standardized staffing ratios across facilities and drove productivity metrics to exceed industry benchmarks
• On-track to deliver a 50% improvement in operating profit